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Determining Value in Welfare-Technology: The Need for a Multi-Perspective Framework

Received: 5 September 2023    Accepted: 21 September 2023    Published: 8 October 2023
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Abstract

Background: Stakeholders in health and social care are implementing digital solutions to facilitate person-centred care for citizens. One problem is choosing which digital solution to implement. Ordinary cost-benefit analysis implicates the measurable parts of the value, leaving the immeasurable without any trace in an analysis. Results: We used design thinking to design a framework that implicates what to add as valuable factors on individual, organisational, and governmental levels. The design is based on empirical material from workshops and literature reviews on systems thinking, quality management, and value factors. The valuable factors at an individual level could include independence, autonomy, and empowerment, and the factors at the organisational level accessibility, competence, and independence. On a central level, the factors are related to person-centred care and its value proposals, such as autonomy and independence. Conclusions: While conducting a cost-benefit analysis, focusing on a standard definition of the value concept is essential. The designed framework needs to be dynamic due to the broad range of welfare technology. The created rubrics cube model, including strategic, organisational-operational and individual levels, should be used by decision-making groups as a flexible foundation. Forthcoming research will test this framework, including the proposed scale for measurement and focusing on welfare technology for older citizens.

Published in International Journal of Health Economics and Policy (Volume 8, Issue 4)
DOI 10.11648/j.hep.20230804.11
Page(s) 76-88
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Value, Measurements, Person-Centred Care, Welfare Technology, Immeasurable

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Cite This Article
  • APA Style

    Karin Brodén, Kristen Snyder, Helle Soerensen, Magnus Zingmark. (2023). Determining Value in Welfare-Technology: The Need for a Multi-Perspective Framework. International Journal of Health Economics and Policy, 8(4), 76-88. https://doi.org/10.11648/j.hep.20230804.11

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    ACS Style

    Karin Brodén; Kristen Snyder; Helle Soerensen; Magnus Zingmark. Determining Value in Welfare-Technology: The Need for a Multi-Perspective Framework. Int. J. Health Econ. Policy 2023, 8(4), 76-88. doi: 10.11648/j.hep.20230804.11

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    AMA Style

    Karin Brodén, Kristen Snyder, Helle Soerensen, Magnus Zingmark. Determining Value in Welfare-Technology: The Need for a Multi-Perspective Framework. Int J Health Econ Policy. 2023;8(4):76-88. doi: 10.11648/j.hep.20230804.11

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  • @article{10.11648/j.hep.20230804.11,
      author = {Karin Brodén and Kristen Snyder and Helle Soerensen and Magnus Zingmark},
      title = {Determining Value in Welfare-Technology: The Need for a Multi-Perspective Framework},
      journal = {International Journal of Health Economics and Policy},
      volume = {8},
      number = {4},
      pages = {76-88},
      doi = {10.11648/j.hep.20230804.11},
      url = {https://doi.org/10.11648/j.hep.20230804.11},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.hep.20230804.11},
      abstract = {Background: Stakeholders in health and social care are implementing digital solutions to facilitate person-centred care for citizens. One problem is choosing which digital solution to implement. Ordinary cost-benefit analysis implicates the measurable parts of the value, leaving the immeasurable without any trace in an analysis. Results: We used design thinking to design a framework that implicates what to add as valuable factors on individual, organisational, and governmental levels. The design is based on empirical material from workshops and literature reviews on systems thinking, quality management, and value factors. The valuable factors at an individual level could include independence, autonomy, and empowerment, and the factors at the organisational level accessibility, competence, and independence. On a central level, the factors are related to person-centred care and its value proposals, such as autonomy and independence. Conclusions: While conducting a cost-benefit analysis, focusing on a standard definition of the value concept is essential. The designed framework needs to be dynamic due to the broad range of welfare technology. The created rubrics cube model, including strategic, organisational-operational and individual levels, should be used by decision-making groups as a flexible foundation. Forthcoming research will test this framework, including the proposed scale for measurement and focusing on welfare technology for older citizens.},
     year = {2023}
    }
    

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    T1  - Determining Value in Welfare-Technology: The Need for a Multi-Perspective Framework
    AU  - Karin Brodén
    AU  - Kristen Snyder
    AU  - Helle Soerensen
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    Y1  - 2023/10/08
    PY  - 2023
    N1  - https://doi.org/10.11648/j.hep.20230804.11
    DO  - 10.11648/j.hep.20230804.11
    T2  - International Journal of Health Economics and Policy
    JF  - International Journal of Health Economics and Policy
    JO  - International Journal of Health Economics and Policy
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    PB  - Science Publishing Group
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    UR  - https://doi.org/10.11648/j.hep.20230804.11
    AB  - Background: Stakeholders in health and social care are implementing digital solutions to facilitate person-centred care for citizens. One problem is choosing which digital solution to implement. Ordinary cost-benefit analysis implicates the measurable parts of the value, leaving the immeasurable without any trace in an analysis. Results: We used design thinking to design a framework that implicates what to add as valuable factors on individual, organisational, and governmental levels. The design is based on empirical material from workshops and literature reviews on systems thinking, quality management, and value factors. The valuable factors at an individual level could include independence, autonomy, and empowerment, and the factors at the organisational level accessibility, competence, and independence. On a central level, the factors are related to person-centred care and its value proposals, such as autonomy and independence. Conclusions: While conducting a cost-benefit analysis, focusing on a standard definition of the value concept is essential. The designed framework needs to be dynamic due to the broad range of welfare technology. The created rubrics cube model, including strategic, organisational-operational and individual levels, should be used by decision-making groups as a flexible foundation. Forthcoming research will test this framework, including the proposed scale for measurement and focusing on welfare technology for older citizens.
    VL  - 8
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Author Information
  • Service Research Centre, Karlstad University, Karlstad, Sweden

  • Quality Management, Mid Sweden University, Oestersund, Sweden

  • Health and Social Care Administration, Municipality of Oestersund, Oestersund, Sweden

  • Health and Social Care Administration, Municipality of Oestersund, Oestersund, Sweden

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